Our Mind Quality Mark
Awarded to Tyneside and Northumberland Mind May 2025.
The Mind Quality Mark is a rigorous quality assurance standard. It sets the bar of good practice and legal compliance for all organisations in the Mind Federation.
Local Minds are reviewed against the Mind Quality Mark standards every three years. The reviews are led by people with lived experience of mental health problems and senior leaders from other local Minds. They are based on a robust assessment of documentary evidence as well as interviews with and survey responses from trustees, staff, volunteers, and people who use services.
To achieve the Mind Quality Mark, local Minds must be well-run organisations delivering safe, life-changing support for people with mental health problems.
Tyneside and Northumberland is proud to confirm that following our latest Mind Quality Mark assessment, we were awarded our newest mark in May 2025.
