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Paul Heeley

Paul Heeley, Headteacher at Amble Links First School, has kindly accepted to share with you his view on the Northumberland Supporting Families Project:

“I am writing in praise of the support that has been provided to families at my school by Tyneside and Northumberland Mind. At a point where, as a school, we were a little lost as to what further help we could offer families requiring support through Early Help Services having been stepped down from Children's Services Involvement, Tyneside and Northumberland Mind was recommended as an option.

Following a very simple referral, we were put in touch with a worker who quickly took on cases, built strong relationships with parents and children and was able to make regular visits to homes in order to support families in areas where it was most needed. Targeting the areas of family life that were often the root cause of issues presented in school proved beneficial in supporting improvements for the children in question through improved attendance, better liaison between home and school and signposting to other available services where necessary. The detailed assessment made by the worker proved valuable in supporting future referrals to other services.

Parents who have worked with Tyneside and Northumberland Mind have been seen to improve their engagement levels with school and have been more confident to discuss home issues that are affecting their children in school, allowing for more relevant interventions to be put in place.

This service has been invaluable to us in providing an insight into home life that a school does not readily have access to as well as whole family support service that deals with the impact of mental health issues on all involved.”

We need you to maintain the Northumberland Supporting Families Project in 2018. You can help us to win a fund by voting on the Aviva Community Fund website:


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If you need any help to vote for us, please download this quick guide (link to our project included):
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Tyneside and Northumberland Mind, Wellbeing Centre, Dunsmuir Grove, Bensham, Gateshead NE8 4QL. Telephone: 0191 477 4545  Email: admin@tynesidemind.org.uk 
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Registered office: Tyneside Mind, Wellbeing Centre, Dunsmuir Grove, Bensham, Gatheshead NE8 4QL. Company Number: 7552434. Charity Number: 1140856.