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Parents and carers

If you are concerned for your child or someone in your care, please get in touch or contact one of the organisations listed below.

Please see our page on Supporting Families for more information.

Help and resources

  • Tyneside Mind

    Online Enquiries: Fill in our short form
    Telephone: 0191 477 4545

  • TyneAdviceline

    Hearing or speech impaired users call 08444 111 445. Help with money, legal, housing and other problems.
    Telephone: 0844 245 1288

  • Gateshead Council Families Information Service

    Free, confidential, impartial advice regarding childcare provision and family support services. Monday to Thursday 9am - 5pm and Friday 9am - 4.30pm.
    Telephone: 0191 4335118

  • Gateshead Advice Centre

    Free, independent and confidential advice on a wide range of issues including: Debt, Benefits, Housing, Employment, Family Law & Community Care. Drop in: Monday to Friday 9am - 5pm and until 7pm every Thursday.
    Telephone: 0344 245 1288

  • FamilyWise

    Gain new skills in life and move forward to a positive future. Improve confidence, motivation and personal skills, and get practical help with housing, money, benefits, employment, and more.
    Telephone: 0191 477 3747

  • Streetwise (Newcastle)

    Free and confidential advice, counselling, sexual health and support services for young people aged 13-25.
    Telephone: 0191 230 5400

Notices and promotions

  • Warning Signs

    Everyone is different but someone you know may be experiencing mental health difficulties if they:

    • Are anxious, irritable or nervous
    • Become moody or withdrawn
    • Can't cope with their problems
    • Change eating or drinking habits
    • Become unusually clumsy
    • Lose interest in their appearance
    • Constantly put themselves down

Real stories…

  • “Thank you, I felt the Counsellor really understood me – this was very testing for me. The sessions were very insightful. I was shown a positive perspective of my upbringing and family and learnt new healthy perspective of my emotions and feelings. I learnt more about my personality and how to use my strengths that I didn’t realise I had. Many thanks. ”

Read more

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Tyneside and Northumberland Mind, Wellbeing Centre, Dunsmuir Grove, Bensham, Gateshead NE8 4QL. Telephone: 0191 477 4545  Email: admin@tynesidemind.org.uk 
This website has been funded by the National Lottery through the Big Lottery Fund
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Registered office: Tyneside Mind, Wellbeing Centre, Dunsmuir Grove, Bensham, Gatheshead NE8 4QL. Company Number: 7552434. Charity Number: 1140856.
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