We rely on local people to support us to raise money to carry out our work. We’re really grateful for all the support we receive from the local community. Whether you want to develop your skills or support a cause you care about, you can expect to have lots of fun and meet some great people through volunteering.

Lived Experience Group

The lived experience group will shape the work of the organisation by being involved in projects and pieces of work, alongside staff and volunteers.

For example, when the organisation is undertaking some development or improvement work, Lived Experience Group members will be involved as part of the overall task group improving or developing that service or area of work. This will enable group members to be embedded in the entire process of the development/improvement work and play a full part in influencing its results.

Our group will be made up of those with lived experience of mental health and those close to them. Including those who access or use our services, staff, members, trustees and volunteers. 

Why do we want to involve people with lived experience in our work?

• We need to make sure that our work is informed by broad experience and will effectively meet diverse needs.
• It gives us confidence knowing that what we’re doing is being done right.
• We want to make sure our services are more effective at meeting the needs of a wide range of people and that our information is accessible and easier to understand for the people who receive it.
• It helps our staff, volunteers, trustees and members understand better the everyday issues that people who are living with poor mental health face.
• It helps those who use our services to practice existing skills and develop new ones, such as public speaking, running and contributing to meetings and editing/reviewing documents
• It values the experiences people have had, and involves them in improving the organisation.

Group members will have the opportunity to be involved in:

• Meetings every two months where we will get to know each other and discuss our work. The timing of meetings will be arranged, wherever possible, to suit all group members and at first they will be by video-conference.
• An annual Lived Experience Group get-together day.
• Improvement activities that suit your experience and skills.
• Promoting and supporting Lived Experience Group activities within other groups you attend and your networks.
• Helping to recruit staff and trustees.
• Helping our Lived Experience Group to develop and improve.
• Gathering the opinions and views of other people you know with lived experience of mental health to improve our work.
• Advising the Board on how to improve the work of the organisation.

What’s in it for you?

• You will receive initial training and ongoing support and development to help you understand and carry out this role.
• We will reimburse your out of pocket expenses.
• Volunteering can help you learn new skills and gain valuable experience that can take you further in your future career.
• Volunteering can boost your self-confidence, self-esteem, and life satisfaction.
• You can have a positive effect on people and make a difference.
• The group will follow Tyneside and Northumberland Mind’s Volunteering, Engagement and Wellbeing at Work Policies.

Are you willing to…

• Reflect on and share your experiences to support the work of Tyneside and Northumberland Mind,
• Listen to and accept others’ opinions and identities.
• Work together to support positive change.
• Respect each other and everyone’s right to confidentiality.


If you have lived experience of mental health challenges or are close to someone who has and feel you fit the description above and you are interested in joining the group please contact the email address below and we will arrange an informal chat with you:

We are committed to equal opportunities and value the diversity of all people. We welcome expressions of interest in this group from everyone.

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Your Details
Tyneside and Northumberland Mind, Wellbeing Centre, Dunsmuir Grove, Bensham, Gateshead NE8 4QL. Telephone: 0191 477 4545  Email: 
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Registered office: Tyneside Mind, Wellbeing Centre, Dunsmuir Grove, Bensham, Gatheshead NE8 4QL. Company Number: 7552434. Charity Number: 1140856.